"I contacted three companies about my garage door opener which was making noises. The first asked for pictures, told me that it was too old to fix and it would cost between x and y to replace. They cancelled their appointment because the technician fell ill. The second was Sun Ray who also told me that the unit would not be able to be repaired, but gave me information on two units to consider for replacement (within a similar price range). The third came in and tried to see me a replacement for twice what the other two proposed. When I told him I had a possible purchase from someone else at half the price he magically could get the price lowered for me. I went with Sun Ray. Ray came both times after letting me know he was on his way. He was helpful and courteous, provided me with information on his proposed replacement(s) and answered questions that I came up with. On installation day he arrived as announced, completed the work in the time he said it would take, and did an excellent job at a reasonable price. He then made sure I was comfortable with how everything worked and provided me with a receipt. I am so happy I hired him and would highly recommend his services."